Begin with the Right Information
Ledger.com/start helps users begin setting up a compatible Ledger hardware wallet. The exact instructions can vary by device, so identify your model and consult its official documentation before making changes. Avoid setup links sent by strangers or messages that create unnecessary urgency.
A hardware wallet is designed to help users manage private keys securely. However, device security also depends on careful handling, safe software downloads, and reviewing transactions before approving them.
Your Three-Part Preparation Checklist
01 — Check Confirm the device model, inspect the packaging, and use a trusted computer or phone with an updated operating system.
02 — Connect Open the verified Ledger setup website and follow the instructions shown for your particular device.
03 — Secure Set your device PIN and store the recovery phrase offline in a private, secure location.
Keep Your Recovery Phrase Private
Your recovery phrase is not an ordinary password. It may allow someone to restore access to your wallet, so never disclose it to anyone. Do not type it into a website, upload it to cloud storage, or photograph it for convenient access. Follow the device's official recovery instructions and keep a secure offline backup.
Important security reminder: Never approve a transaction you do not understand. Check the recipient address and transaction details directly on your hardware wallet display.
When Something Does Not Work
If your device is not connecting, check the cable, USB port, battery or power state where applicable, and software compatibility. Close and reopen the companion application, then consult official troubleshooting guidance. Never install unknown software or reveal recovery details to someone offering to fix the issue.
Frequently Asked Questions
Can I use any setup website?
No. Type Ledger.com/start into your browser and carefully verify the domain before continuing.
Should support ask for my recovery phrase?
No. Keep the phrase secret, even when a message claims to come from customer support.
Where can I find device-specific steps?
Use the verified official Ledger setup page and documentation for your exact model.
Take the Next Step
Good wallet security starts with careful preparation. Review the official instructions, protect your recovery information, and take time to verify each action during setup.
Continue to Ledger.com/start